Contactless Debit Cards & Fraud Protection With Your Local Bank
As your local small-town bank, Rivers Edge Bank makes every effort to provide convenient, big-time banking services, giving you the best features right here in your hometown. Whether you need a debit card for your business or farming operation or for personal use, our contactless debit cards make it easier than ever to complete a purchase with tap-to-pay functionality. We empower our customers (who we are also proud to call our neighbors) in South Dakota and Iowa to tap, pay and go on your way with faster, smoother transactions. For peace of mind, we also monitor purchases to detect potential debit card fraud in the event your card is stolen. Enjoy protection and perks when you pay with a Rivers Edge Bank debit card today.
Lost Your Debit Card?
REB Contactless Debit Card Features & Security Benefits
When you open a checking account with Rivers Edge Bank, you receive a free debit card connected to your account. Our tap-to-pay debit cards function like a quick pass to your cash to breeze through checkout lines, while the Rivers Edge Bank mobile banking app keeps you up-to-date with your transactions in real-time. When you bank with your local Rivers Edge Bank, you receive a variety of flexible features to reduce fees and reap the benefits of an REB debit card.
Tap-To-Pay For Contactless Debit Card Payments
To get you started spending with ease, we enable tap-to-pay right away, no setup required on your end. REB’s contactless debit cards allow you to make contactless payments where accepted. If a merchant doesn’t have contactless pay available, your card also has an EMV® chip compatible with chip-enabled business and ATM terminals. And for vendors without chip readers, your card comes with the standard magnetic strip to swipe to pay instead. However, for everywhere tap-to-pay debit cards are accepted, we recommend taking advantage of the many benefits, including:
- Faster transactions and user-friendly process
- No PIN necessary for small purchases
- Enhanced security through advanced encryption technology and unique transaction codes
- Reduced risk of card information being stolen via illegal card skimmers on card reading devices
- Decreased spread of germs via payment terminals and screens
- Less wear and tear on your card
No Fees At Rivers Edge Bank ATMs When You Use Your REB Debit Card Or Checking Account
Rivers Edge Bank debit card users are granted ATM access with no surcharge fees at any of our ATMs. You can also opt to grab extra cash when checking out at a merchant that allows cash back on PIN-based transactions.
In addition to tracking recent transactions and staying aware of your account balance, our mobile banking app allows you to take control of your debit card with security features. Change your PIN, lock your card from making purchases or report it lost or stolen to prevent debit card fraud directly from your phone. You can also alert your local Rivers Edge Bank to upcoming travel plans so we don’t label unusual transactions as fraudulent. See a full list of mobile banking features for your debit card below:
- Nickname your card
- Turn card on and off
- Enable automatic on/off to take card offline at pre-scheduled times
- Request temporary limit increase
- Change your PIN
- Report card lost or stolen
- Travel notifications
For more information about using Rivers Edge Bank’s mobile banking app for your debit card, check out additional details on our mobile banking features.
Download App On iOS Download App On Android
Instant Issue For New Or Replacement Debit Cards
When you open a new checking account or request a replacement for a lost or stolen card, we put the purchasing power back in your hands by printing your new card directly at the bank. No more waiting for your debit card to arrive in the mail a week later! Your money is your money, and we want you to be able to access it as you wish with an REB debit card ready to go. And if you suspect your card was stolen or host to fraudulent activity, we maintain debit card fraud protection around the clock to keep your money safe.
Committed To Debit Card Fraud Protection
We employ a 24/7 debit card fraud monitoring service to flag suspicious activity or potential fraud, contacting our customers to alert them and confirm they were not the source of the odd transaction. Our service monitors card transactions for purchases outside of normal usage patterns, time frames or geographic locations, as well as purchases resembling current or ongoing fraud trends we’re aware of. In the event we find a suspicious transaction, our debit card processing company may contact you on behalf of the bank to verify card activity. If you recognize the purchase, you can continue using your card as normal. If you don’t recognize it, we’ll walk you through our debit card fraud protection process.
Debit Card Fraud Detected? Here’s What To Expect.
As soon as we detect debit card fraud, we freeze your account until we can confirm with you whether or not you made the purchase in question. The fraud monitoring service will place a restriction on the card and attempt to contact you as soon as possible. Currently, this service will only contact you by phone call. These calls are placed between 8 am and 9 pm, and you will be contacted by a live analyst in Valparaiso, IN, not an automated voice message. If these fraud notification processes change in the future, we will give you advance notice.
The fraud service analyst will ask for you by name, identify your card by the last four digits of the card number and identify themselves as calling “on behalf of Rivers Edge Bank card services.” They will provide details about the transaction(s) and ask if you authorized them. When fraud is confirmed, the freeze will remain in place and the representative will ask you to contact Rivers Edge Bank during regular business hours to have your card replaced. If the activity is valid, the card will be reopened, and no further verification or action will be required.
How To Protect Yourself From Debit Card Fraud
To protect yourself from debit card fraud, routinely review your account activity online, set up transaction alerts, keep your personal information secure and destroy old debit cards or documents containing private account information. Report any unauthorized activity to your bank immediately. Contact your local Rivers Edge Bank right away or use the Rivers Edge Bank mobile banking app to freeze your card or report it as lost or stolen.
Please note no representative of the bank will ever contact you and ask for your email address, password, card number, Social Security number, birthdate, account number, PIN, expiration date, one-time authentication code from a text message/email or the three-digit security code on the back of your card. Likewise, you will not be asked for answers to security questions if a bank representative has called, emailed or texted you. Contact your local Rivers Edge Bank directly if you receive suspicious requests or messages claiming to be from a bank representative.
We do our part with comprehensive debit card fraud protection and monitoring, but you play an important role in preventing fraud as well. Learn more about how we keep your personal information safe and the cyber security best practices we recommend to protect yourself from fraud.
Get Started With A Checking Account To Receive Your Rivers Edge Bank Contactless Debit Card
As your partner on the journey, Rivers Edge Bank is here to serve as a resource for all of your personal banking needs and to provide local solutions for business and ag banking. Find your local Rivers Edge Bank to get started with a checking account and free tap-to-pay contactless debit card today.
<Lost Debit Card Anchor>Contact Rivers Edge Bank to let us know about your missing debit card right away. If you’re seeking assistance outside of regular banking hours, please call (605) 648-3683 and press 7 to speak with our monitoring service right away.
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