ATM & Debit Card
You can apply for a debit card at your local Rivers Edge Bank location. With your debit card, you can shop with confidence, withdraw cash from your checking account and avoid the hassle of writing checks.
Have you lost your debit card? Contact Us Today!
If it is after regular banking hours, please call SHAZAM at 1-800-383-8000.
Avoid ATM Fees!
Rivers Edge Bank customers can now enjoy expanded ATM access with no surcharge fees. In addition to looking for the SHAZAM logo, look for the Privileged Status logo at ATMs and you will not pay a surcharge fee at that machine. Use the Privileged Status ATM Locator below to find a no fee ATM that is most convenient for you.
Your new card has added security benefits
Your new debit card includes an EMV® chip for enhanced security. For chip-enabled business and ATM terminals, you’ll need to insert your card — chip first. Your card will also have a magnetic strip on the back for use at terminals that don’t yet accept chip cards.
The chip within the card stores account information more securely, and the technology itself provides protection against fraudsters creating a replica of your card. The biggest beneﬁt of switching to chip cards is the reduction in card fraud resulting from counterfeit, lost and stolen cards.
What happens if fraud is detected on my account?
With each swipe of your card, FICO® Falcon® Fraud Manager, an artificial intelligence neural network, is building a case for you. Neural networks create a memory of information based on cardholder habits such as where and when you shop, how much you typically spend, types of purchases, fraud rates in the area and more. Each purchase strengthens the memory and in turn, makes decisions on which transactions are likely to be fraudulent.
If a suspicious transaction is detected on your debit card, SHAZAM will attempt to contact you by an automated call or text message.
Text message alerts will come from: 72718
Automated phone calls will come from: 855-219-5399
If you receive a "Fraud Alert", you can simply reply "YES" or "NO" to confirm or deny the activity.
If you confirm the transaction is fraudulent, Falcon’s real-time response capabilities allow us to quickly respond to suspicious transactions and avoid additional losses. There’s nothing to sign up for. Simply notify your local Rivers Edge Bank location if your contact information changes.
Important: SHAZAM will not ask for any personal information in regard to account numbers, social security numbers, etc. If you receive a call asking for that information or feel uncomfortable at any point, feel free to hang up and call your local institution.
Let us know if you have any questions regarding this new enhancement or any other debit card features.